Customs clearance
Clear the way.
UAE customs clearance coordinated within the shipment journey — from documentation and classification through declaration, release and onward delivery.
Documents to release
Step through the clearance process.
See how the shipment moves from document preparation through customs release and back into the journey.
Commercial documents, shipment details and applicable certificates gathered and checked before declaration.
Document preparation
The commercial invoice, packing list, transport documents and any certificates or permits relevant to the cargo are gathered and reviewed against the shipment. Missing or inconsistent information can then be identified early — before it becomes an unnecessary delay during clearance.
Reviewed per shipment and per authority
Document checklist
What's commonly requested.
- Commercial invoice
- Packing list
- Bill of lading / air waybill
- Certificate of origin, where required
- HS classification information, if available
- Import / export permits or licences, where applicable
- Product-specific certificates or approvals, where applicable
Reviewed per shipment and per authority
Frequently asked
Customs clearance, answered plainly.
- It depends on the goods, the authority, whether the shipment is selected for inspection, and whether documents are complete on arrival. We don't publish a fixed timeframe — realistic expectations are set once your shipment and route are known.
- The checklist below covers what's commonly requested, but requirements vary by cargo type, origin, destination and the specific authority involved. We confirm the exact list for your shipment rather than applying a one-size-fits-all set.
- Inspections are handled as part of the clearance process, and you're kept informed as it happens. It isn't something we can predict or guarantee will or won't occur for a given shipment.
- Clearance is most efficient when it's coordinated alongside the transport booking, which is how we typically work — but the details of scope are agreed with you upfront.
- No. We coordinate documentation and clearance operationally. Where legal or regulatory interpretation is needed, that sits with the relevant authority or a qualified adviser.
Ready to move cargo?
Request a quote for this service.
Share your cargo, route and the documents you already have. We'll review the shipment requirements and confirm what is needed before clearance is coordinated.
Request a quote