Tracking
Check your shipment status.
Enter your shipment reference and email, and our team will confirm the latest available status of your shipment.
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Track a shipment
Your shipment, stage by stage
Six stages. One journey.
Every shipment progresses through a clear series of milestones, from collection at origin through to final delivery. The stages below show how shipment status is communicated throughout the journey.
- 01
Picked up
The journey has started.
Cargo has been collected from the agreed origin.
- 02
In transit
The shipment is moving.
Cargo is progressing through its current sea, air or road leg.
- 03
Arrived
The main leg is complete.
Cargo has reached the destination port, airport or receiving point.
- 04
Customs
Clearance in progress.
The shipment is moving through the applicable customs process before release.
- 05
Out for delivery
The final mile has begun.
Released cargo is moving towards the agreed delivery address.
- 06
Delivered
Journey complete.
Delivery has been completed at the destination.
