Flagship service
Door-to-Door Freight for UAE Imports and Exports
From door. To door. Without the gaps.
From the agreed collection address to the agreed delivery address, Mizan coordinates your business shipment through one agreement and one point of contact. Your quotation sets out the transport, handling, customs and delivery stages included, with duties, taxes and exclusions stated against the agreed trade terms.
The journey
Five stages. One accountable team.
From collection at origin to final delivery, every stage is coordinated as part of one continuous door-to-door journey.
- 01CollectionCargo is collected from the agreed origin address on the confirmed date.
- 02Origin handlingCargo is received, checked and prepared for the booked freight movement.
- 03Main legThe agreed sea, air or road movement carries the shipment towards destination.
- 04Customs clearanceThe required import or export customs process is coordinated at the relevant border.
- 05Final deliveryReleased cargo moves from the destination port, airport or hub through to the agreed final address.
Scope
What's included in door-to-door.
- Collection from the agreed origin address.
- Origin handling and preparation for the booked service.
- The sea, air or road freight leg agreed at quotation stage.
- Customs clearance coordination for the shipment.
- Final delivery to the agreed destination address.
- One point of contact across the coordinated journey.
Quoted separately
What isn't included by default.
- Cargo insurance, where requested, quoted against the declared cargo value.
- Packing, crating or palletisation where additional preparation is required.
- Storage beyond the handling period included in the agreed scope.
- Customs duties, taxes and charges levied by the relevant authority.
- Additional permits, inspections or regulatory charges where applicable.
- Special handling for hazardous, oversized, high-value or temperature-sensitive cargo.
Confirmed per shipment
Door-to-door logistics to and from the UAE
Door-to-door means the journey is coordinated from the agreed origin address through to the agreed destination address. Collection, inland transport, port or airport handling, the main freight leg, customs clearance and final delivery are brought together around one shipment and one point of contact.
The advantage is not that physical handovers disappear. It is that responsibility does not disappear between them. Instead of managing separate providers across different stages, you have one team coordinating the journey from beginning to end.
Questions
Door-to-door, answered.
- Door-to-door freight coordinates cargo from the agreed collection address to the agreed delivery address. Your quotation identifies the included transport, handling, clearance and delivery services, along with any exclusions.
- No. Door-to-door describes the collection-to-delivery journey. The agreed trade terms and quotation determine responsibility for customs clearance, duties and taxes. Ask for these responsibilities to be stated clearly before booking.
- DDP means Delivered Duty Paid. Under Incoterms 2020, the seller is responsible for import clearance and applicable import duties and taxes, with delivery at the named destination ready for unloading. The quotation should clearly identify the destination and agreed arrangements.
- Door-to-door is arranged through one agreement and one point of contact. Your quotation sets out the included stages and how they are charged.
- The origin and destination addresses you provide at quotation stage. Both are confirmed before the shipment is booked.
- Responsibility for duties and taxes follows the agreed trade terms and quotation. Ask for it to be stated clearly before booking.
- No. It applies only to qualifying like-for-like written China-to-UAE DDP sea freight quotations, reviewed against the conditions on the price-beat page.
- Hazardous, oversized or temperature-sensitive cargo is confirmed per shipment before booking, so the right equipment and handling are arranged from the start.
Holding a China-to-UAE DDP sea freight quotation?
The 5% price beat applies only to qualifying like-for-like written China-to-UAE DDP sea freight quotations — not air freight, other routes or non-DDP services.
Import and export
Door-to-door cargo for UAE imports and exports
Door-to-door freight covers the stages from a collection address to a delivery address. For door-to-door cargo imports, that can mean supplier collection abroad, international shipping, UAE customs clearance and delivery to your site in Dubai or elsewhere in the UAE. For door-to-door cargo exports, it runs the other way: collection in the UAE through to the consignee.
Door-to-door is a service scope, not a trade term. Read door-to-door shipping vs DDP to see which responsibilities each one covers.